What actions should be taken if an alarm is activated and the building is secure?

When an alarm is activated in a building that is already secure, it is essential to follow procedures that ensure safety and proper handling of the situation. Contacting the building custodian and passing relevant information to the on-scene patrol is appropriate because the custodian will have crucial knowledge about the building's systems and layout. They can assist in assessing whether the alarm activation was a false alarm or if there is an issue that needs immediate attention.

Additionally, the information passed to the on-scene patrol is vital for them to understand the circumstances surrounding the alarm activation. It helps them to evaluate the situation with the context of the building's security status, previous alarms, or maintenance issues. This collaborative approach is fundamental in emergency response, ensuring that all individuals involved have the most accurate and relevant information at hand to make decisions.

Other options, while they may seem reasonable in some scenarios, do not adhere to best practices for alarm responses. Emergency services should generally be contacted if there is a confirmed threat rather than when the building is known to be secure. Ignoring the activation is not advisable as it could potentially overlook a real emergency. Holding the area for further investigation may be part of a response plan, but without additional verification from relevant personnel, it lacks the coordinated effort